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Stop comparing, start framing: the only angle that matters

Of everything I have learnt in this work, this may be the most important. It sounds simple, almost too simple to write down, and yet I see good designers lose their way over it every week. You cannot keep looking sideways. The work in front of you has one real reference point, and it is not what someone else did. It is the problem you are trying to solve.

The sideways glance

It starts innocently. You open a competitor’s app to see how they handled onboarding. You scroll through a gallery of beautiful dashboards. You check what the leading brand in the field has launched this month. Before long, your design is no longer answering the question you were given. It is answering a different one: how does this compare with what everyone else has made?

That question has no good answer. There will always be something more polished, more fashionable or more admired. Measure your work against it and you will either copy it or feel inadequate, and neither has anything to do with the people who will actually use what you are building.

Problem, then solution

The angle that matters is the problem. Which problem am I solving, for whom and under what constraints? And how does this solution solve it? Every decision, from the structure of a flow to the weight of a heading, can be tested against those two questions. If a choice helps solve the problem, it stays. If it only makes the work look more like something else, it goes.

Framing the problem well is most of the work. A clearly framed problem tells you what matters and what doesn’t, which trends to ignore and which constraints to respect. It turns design from a beauty contest into an argument you can explain and defend, to a client, a team or yourself at two in the morning.

Field noteOther people’s work is a source of ideas, never a source of answers.

Looking is fine. Copying the frame is not.

None of this means closing your eyes to what others do. Looking at other work is perfectly healthy, as a way to widen your thinking, to collect ideas and to see how different people approached a similar challenge. I do it all the time. The mistake is taking what you see as a given, as if someone else’s solution were proof of what your product needs.

Their solution was framed by their problem, their users, their budget and their history. Yours is different, however similar the screens may look. Borrow an idea when it serves your frame. Never let their frame replace yours.

What changes when you work this way

Something calm happens when the reference point moves from others to the problem. Debates in the team become shorter, because there is a shared question to settle them. Clients follow the reasoning more easily, because every decision connects to something they recognise as their own. And the work becomes more original almost by accident, because it is shaped by a specific situation rather than by the general look of the moment.

It also takes a weight off. You no longer need to be better than everyone else, only right for the problem in front of you. That is a goal you can actually reach, and it is the only one that has ever mattered.

Jelena Racković

Jelena Racković

Chief of Product Development in the IT industry and founder of absolute relative. Designing brands, products and design systems since 2008, from a blank page to a shipped product.

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