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Immature teams, mature teams: what each one needs from a leader

Every team goes through stages, and not all of them are comfortable. New teams test boundaries, argue about how to work and clash over things that later seem trivial. From the outside, that phase can look like dysfunction, and teams in it are quickly labelled as difficult or bad. In my experience, they are usually just young.

Conflict is often a stage

When people start working together, they bring different habits, expectations and ideas of what good work looks like. Friction is natural. It is how a group finds its rules. The danger lies in mistaking that stage for the team’s character and reacting with pressure, reshuffles or quiet resignation, which only keeps the team stuck where it is.

Field noteBefore you judge a team, ask what stage it is in. Most problems look different once you name the stage.

What an immature team needs

A young team needs structure and closeness. Clear roles, clear priorities and a leader who is present, makes decisions and explains them. It needs agreements on how work moves, how feedback is given and who decides what. It also needs patience, because trust takes time, and the leader’s job is to protect that time from people expecting instant results.

What a mature team needs

A mature team needs almost the opposite. It needs room. Too much direction slows it down and signals distrust. What it wants from a leader is context, a clear goal and someone who removes obstacles, then steps back. The leader’s role shifts from deciding to enabling, and from being in every conversation to making sure the right conversations happen.

Leading by stage

The mistake I see most often is applying one style to every team: micromanaging experienced people or leaving a new team to find its own way. Naming the stage openly helps everyone, because it turns conflict from a verdict into a phase with a way through. Teams grow faster when they are led for where they are, not for where someone wishes they already were.

Jelena Racković

Jelena Racković

Chief of Product Development in the IT industry and founder of absolute relative. Designing brands, products and design systems since 2008, from a blank page to a shipped product.

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